POSITION: HELP DESK & SOFTWARE SUPPORT – FRESH GRADUATED

 

JOB DESCRIPTION

 

Typical day-to-day duties and in-demand skill sets for IT help desk technicians include the following. Help desk technicians:

  Diagnose computer errors and provide technical support.

Troubleshoot software, hardware and network issues.

Train end-users how to setup and use new technologies.

Backup and restore an organization's data files and systems.

Install, configure and upgrade PC software and operating systems.

Clean and repair computer hardware, such as keyboards and printers.

Remote IT help desk technicians provide technical support over the phone or Web.

Remote help desk technicians often use specialized help desk support software to take control of end-users' computers to troubleshoot, diagnose and resolve complex issues.

 

  JOB REQUIREMENT

Bachelor Degree of IT or equivalent;

Responsibilities;

Working knowledge of help desk software, databases and remote control;

Advanced troubleshooting and multi-tasking skills;

Proficiency in English;

Some other skills will be good if you have: SQL Server/ Oracle Database experiences.

 

BENEFIT

Salary 200$ - 400$/month;

Work in friendly environment;

Assurance following up to policy of country.

 

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  Please send your Curriculum Vitae to my email: uyen.tran@kerryexpress.com.vn

 Contact: +84 (0) 943 656 769 or 028 38 112 112 (line 126) - Ms. Uyen